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HR Customer Operations Specialist
Category: Manufacturing
  • We need you for Contract
  • This job pays $20 - $22 per hour per
  • **job details: **
    + reference: 424529
    + questions: 954.308.4418.

Job code: lhw-e0-85760124

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  Job posted:   Tue Mar 13, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
HR Customer Operations Specialist
HR Customer Operations Specialist

job description**

We are currently seeking an **Associate Customer Operations Specialist** for one of our large Financial Services clients. Have you supported an employee population resolving inquiries related to HR policies, processes, programs and systems? This position helps administer HR life cycle inquiries and transaction services as it relates to the new hire life cycle. This is a 12 month assignment and could be extended.

Primary responsibilities of the **Associate Customer Operations Specialist** include:

- Provides day-to-day support in such areas as scheduling of interviews, travel arrangements, responding to applicant inquiries, etc.

- Communicate processes to employees and applicants; resolve inquiries in a timely manner to meet or exceed customer expectations and provide "priceless employee experiences."

- Ensure audit compliance through transaction processing and approval flows.

- Manage confidential data in a professional manner and according to HIPPA rules and company confidentiality requirements.

- Perform new hire transaction related processing for all resources.

- Support the background check process.

- Support and administer the new employee hire process from interview to on boarding.

**All About You**

- Do you have a passion for people? Are you motivated by solving inquiries with compassion and confidentiality? Are you an HR professional with high energy and commitment to responding quickly and accurately?

- Do you have a keen attention to detail and pride yourself on accuracy?

- Do you enjoy working in a fast-paced environment?

- A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction is needed.

- Ability to communicate in a professional manner, both written and verbal to all levels.

- Excellent office technology skills including MS Office Suite Skills: Excel, Word, and Outlook.

- Past shared service center or human resources experience a plus.

**Technical Abilities:**

- Proficient in Microsoft Suite products including Word and Excel; experience with Oracle Financials Accounts Payable module preferred or similar technology systems

**Education and Skills:**

- Associates or Bachelors in Human Resources or related area of study.

- At least 3 years related HR experience in Shared Service environment strongly preferred

- Problem solving skills; customer service experience

For immediate consideration please email your resume as a MS Word attachment to:

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